#12 THE IMPORTANCE OF PRACTICING EMPATHY AND APPLYING PERSPECTIVE IN AN EVER-CHANGING SOCIETY

Understanding the value you can potentially create for society requires great perspective - a sense of self-awareness accompanied by a motivation to solve real problems that affect someone else’s life…

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#9 Sanskriti Jindal – Digitally Evolving World: Country- level Emphasis of Present & Future

The world’s economies and cultures are undergoing a rapid digital transition. We are now entering a new era, propelled by a convergence of technologies that are gradually blurring the barriers…

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#7 Qhayiya & Lungile – Technology and digitalization in the workplace: A bar conversation between Mr. North and Ms. South.

Mr. North: Since the dawn of time, progression and innovation has been on man’s mind, Since the dawn of time, obsession over creation has been on man’s mind, Since the…

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#5 Victoria Mendoza Martinez – Digital customer experience: a win-win situation for clients and companies

Digital customer service is about using digital technologies to support and please a client. It has indeed gained more strength in recent years. Many of the critical moments of truth…

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